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Process

How a Vartex Surge Project Runs.

Six stages. You always know which one you're in, what's expected of you, and what happens next.

01

Discover

Understand the business before touching the design.

We review your current site or store, analytics, customers, competitors and commercial goals. The output is a shared, written understanding of what the project actually needs to achieve.

From Enquiry to Project

Exactly What Happens After You Contact Us.

Every stage is handled inside your client account, so you always know where things stand.

  1. 01

    Enquiry or free audit

    Send an enquiry, request a free audit or book a consultation. We reply within one business day.

  2. 02

    Consultation

    A call or written exchange to understand your business, goals and constraints, no obligation.

  3. 03

    Project discovery

    We review your store, site, catalogue and marketing, then agree the scope to do first.

  4. 04

    Proposal

    A written proposal with deliverables, stages, timeline and cost appears in your dashboard.

  5. 05

    Agreement

    Download, sign and return the agreement, it is filed to your account automatically.

  6. 06

    Invoice & payment

    Receive a secure invoice in USD, GBP or EUR, pay online, and get a paid copy in your dashboard.

  7. 07

    Client onboarding

    A short questionnaire collects brand assets, access and preferences so work starts fast.

  8. 08

    Project delivery

    Work runs in reviewable stages with progress, milestones, files and messages in your dashboard.

Our Methodology

The Vartex Surge Growth Method

Five clear stages, so you always know what we're working on and why.

  1. 01

    Build

    Create or rebuild the store, website and technical foundation.

  2. 02

    Attract

    Bring the right people in through SEO, paid campaigns and social content.

  3. 03

    Convert

    Turn visitors into customers with clearer pages and a simpler checkout path.

  4. 04

    Retain

    Keep customers buying again through email flows and post-purchase journeys.

  5. 05

    Scale

    Increase spend, channels and catalogue where the numbers support it.

Ready to Build Something Bigger?

Tell us what you're building and where you want to go. We'll create the digital experience to get you there.